Effortless HR Support via Smart Ticketing

Streamline support with Akrivia HCM’s customizable ticket management,
automation, and collaborative tools for efficiency.

Help desk dashboard

Enhancing Collaboration and Efficiency

Streamline Workflows and
Enable Proactive HR Management

Team collaboration

Team Collaboration

Empower HR collaboration with breakout rooms, ensuring thorough resolutions aligned with organizational priorities.

Data security

Data Security

Ensure data protection with role-based access control, safeguarding employee information and ensuring compliance.

Improved decision making

Improved Decision-Making

Streamlined collaboration tools enable HR teams to make quicker, informed decisions on critical matters.

Reduce Workload and Address Employee Needs Effectively

Empower employees to resolve issues independently and save valuable HR time

Reduced workload

Reduced Workload

Automate routine processes with centralized FAQs and dynamic workflows, allowing HR to focus on strategy.

Proactive issue resolution

Proactive Issue Resolution

Self-service tools enable employees to resolve concerns independently, reducing ticket volume for HR.

Enhance Employee Experience with
Faster Resolutions and Greater Control

Faster resolutions

Faster Resolutions

Provide employees with faster query responses, enhancing experiences and minimizing frustrations.

Transparency

Transparency

Real-time ticket tracking fosters trust and boosts satisfaction with HR processes.

Independence

Independence

Empower employees to resolve routine issues independently with self-service tools, including automated workflows and FAQs access.

Convenience and Enhanced Workplace Engagement

Improved Experience

The combination of self-service options and faster resolutions creates a more convenient and frustration-free experience. Employees feel valued and supported, boosting workplace engagement and productivity

Improved experience

Deliver Real Value to Your
Team with Akrivia HCM

Empower your team to save time, reduce costs, and build a workforce that drives success.

First Response Time
8-10 Hours
Faster responses with AI chatbots.
Resolution Time
24-48 hours
50% quicker resolution via automation.
Ticket Deflection Rate
30-40%
Reduced support workload via AI.

**Disclaimer: The product metrics provided here are based on our internal analysis and available data. Actual results and figures may differ due to various factors beyond our control. We do not guarantee complete accuracy of these metrics and disclaim any liability arising from their use**

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Ready to streamline employee support?

Discover how Akrivia HCM’s Help Desk centralizes ticketing and resolves issues faster.

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