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Employee loyalty is one of the biggest factors in determining an organization’s stance in the market. Employee loyalty is majorly defined by the employee’s satisfaction working for a brand. While the factors that determined employee satisfaction were different before the pandemic outbreak, employees sought a different angle to stay loyal to organizations during and after the COVID outbreak.
Employee satisfaction depends on macro circumstances and social trends largely, but amid the pandemic, it is a different ball game. The expectations have changed; the observations are different, and their reasons for accepting an organization have changed since.
10 Actionable Ways To Improve Employee Loyalty
So, let’s understand the top 10 things that employees look forward to having in organizations that make them more loyal to the brand.
Emotional and mental understanding
With lockdowns all over the globe, employees are sulking in front of their laptops and finding it difficult to concentrate on their daily tasks. While the world has acknowledged that mental and emotional wellbeing is a major concern, organizations that are taking a step forward to take care of employees’ mental and emotional health are appreciated.
Employees look forward to working with organizations that do not promote micromanaging, late working hours, burnout, and over-expectations.
Flexibility has been one of the major factors of employee satisfaction since ever, but amid the pandemic, employees look for flexibility in performing their everyday tasks. Employees are not just restricted to office hours during the lockdowns; they also take care of their personal chores and mental health. And in times like these, flexibility is all that they need.
Organizations that consider flexibility to be non-productive are a big NO for the employees and their satisfaction.
Organizations are slowly opening up, and employees are moving out of their homes to attend offices. While there all types of employees who either are loving to work from the office, or are still working from home, they expect the organization to provide them a safer environment to work in.
Organizations must make a move to make the employees feel comfortable, safer, taken care of, and protected by providing commute options, a cleaner pantry, and separate work hours or days.
Perks and rewards
What is the one thing that excited employees when people were scared and forced to their homes because of the pandemic?
There are abrupt calls from their HRs regarding the deliveries of gifts or perks.
Perks and rewards are always exciting for employees. It brings that incomparable smile to their faces; however, during the lockdowns, perks and rewards have played the biggest role in employees’ lives to make them feel closer to their organization and colleagues.
Organizations that withhold buying engaging gifts for their employees are less appreciated, leading to higher attrition.
The pandemic outbreak was brutal for many employees who ended up losing their jobs abruptly. While employees understand that cost-cutting measures are being implemented by organizations worldwide, it is difficult for employees to understand who was laid off.
If employees are performing as per the standards, then laying them off because of cost-cutting is a lesser justified reason. Employees performance management who are transparent and understanding, thus helping to maintain a better relationship.
Employees were scared during the pandemic outbreak, and all they cared about were the heavy hospital bills if, in any case, they were infected by the virus. Providing health benefits is a smarter way to win employee’s loyalty by assuring them of the benefits they derive from your schemes.
Organizations that take a step forward in providing free yoga sessions, mental health days, and dental camps are appreciated and leave a positive footnote behind.
With work-from-home culture, the organization’s culture is an important aspect to rate. Maintaining a positive company culture is as important as performing daily office tasks. A positive company culture exposes employees to various subordinates and their strengths.
Many employees find satisfaction in company culture, and if that is not maintained properly, employees shun the organization.
While many employees had to lose their jobs, there were organizations fighting for their financial well-being. Many employees, amid the pandemic, underwent major salary cuts and faced issues in dealing with their monthly expenses and medical bills.
Financial stability is no doubt a top priority for employees, as are their satisfaction and loyalty.
Amid the pandemic, many organizations implemented a mental health day leave for all employees once every month. Similarly, there were organizations that implemented period leaves and gave women an extra day off. These were some bold moves that made these organizations set a milestone in the industry.
If you are an organization trying to earn your employees’ loyalty, give them the break they long deserve and more!
Millennials are the workforce of today, and they are very keen on working with organizations that are sustainable and enthusiastic, helping the community, taking part in social activities, building their right brand, and attracting new talents.
If you are a sustainable organization, rest assured that employees are yours!
An organization is never the founders but its employees, supporters, janitors, and everybody else. If you are looking to increase your employees’ loyalty towards your dream, then you have to give your employees the wings to fly and the freedom to brawl. So that It will enhance the employee engagement in workplace.
The more you restrict your employees, the less they will be happy. I hope that you will soon implement the above tips to get your employees’ loyalty and see them as happy as ever.