{"id":5254,"date":"2022-01-07T13:31:40","date_gmt":"2022-01-07T13:31:40","guid":{"rendered":"http:\/\/43.204.200.242\/hr-glossary\/quality-management\/"},"modified":"2022-05-12T18:36:47","modified_gmt":"2022-05-12T13:06:47","slug":"quality-management","status":"publish","type":"hr-glossary","link":"https:\/\/akriviahcm.com\/resources\/hr-glossary\/quality-management","title":{"rendered":"Quality Management"},"content":{"rendered":"

Quality management is the set of planned and systematic activities to direct and control an organization regarding quality. Top management also commits to ensuring that product or service quality is maintained at the desired level of performance. Quality Management defines how a business plan, directs, and controls rates through three main processes \u2013 strategic planning, process improvement, and performance measurement. Internally, these processes define customer requirements, set standards for measuring performance, and provide feedback about improvement areas.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-5254","hr-glossary","type-hr-glossary","status-publish","hentry"],"acf":[],"yoast_head":"\nWhat is Quality Management? | Meaning & Definition | Akrivia HCM<\/title>\n<meta name=\"description\" content=\"Quality Management is the process of implementing and controlling standards to ensure that the company's products and services meet customer requirements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/akriviahcm.com\/resources\/hr-glossary\/quality-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Management\" \/>\n<meta property=\"og:description\" content=\"Quality Management is the process of implementing and controlling standards to ensure that the company's products and services meet customer requirements.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/akriviahcm.com\/resources\/hr-glossary\/quality-management\" \/>\n<meta property=\"og:site_name\" content=\"Akrivia HCM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AkriviaHCM\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-12T13:06:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@AkriviaHCM\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/akriviahcm.com\\\/resources\\\/hr-glossary\\\/quality-management\",\"url\":\"https:\\\/\\\/akriviahcm.com\\\/resources\\\/hr-glossary\\\/quality-management\",\"name\":\"What is Quality Management? 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