Six Sigma is a business strategy used by many companies to improve their products and services and increase customer satisfaction. Like any other business process in the company, the HR department can use Six Sigma to help improve the company’s performance. First, the company needs to select the departments or processes to improve and reduce costs. Then the effectiveness of HR operations should be measured using appropriate tools found within Six Sigma. Finally, It should form a team of critical contributors from different functions and sectors of the company to create an improvement plan.
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