Employee Relations (ER) is one of the significant factors that affect business performance. Employees can be happy and satisfied at work only when they get all the essential benefits and training and are motivated to go the extra mile. ER aims to achieve a positive relationship between employer and employees by focusing on employees’ emotional and physical well-being.
Employee relations is a function that maintains the positive relationship between employers, employees, and labor unions. An employee relations officer works on finding solutions to problems that arise in an organization or with employees to be resolved on time. They are responsible for conducting surveys and making changes based on their findings. They also develop employee benefits and compensation policies, conduct seminars, and provide consultation services to management.
The types of employee relations are as follows:
1. Vertical Employee relation: these are top to bottom relationships. An example of this is manager-employee relations.
2. Horizontal Employee relation: this is the relationship that spreads across on the same level in a company. It includes the relations between team members.
3. Cross-functional Employee relations: this is when managers and subordinates of different departments work together—for example, the marketing department with the finance department, the human resource department with the production department, etc.
Employee relations is a company’s department responsible for all aspects of its relationship with employees. It is a relationship between management and the workforce, focusing on several areas, including
There are three major pillars of employee relations:
Each of these areas is crucial to maintaining a healthy worker-organization relationship. These pillars support an organization’s core values and help maintain an environment conducive to success for both the employee and employer.
The benefits of good employee relations include:
1. Happier workers.
2. Increased profitability.
3. Improved company image.
4. Consistent operations.
5. Fewer errors and accidents due to proper training.
6. Stronger bonds between employees and managers and among coworkers.